Reputation Management

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RM101: Week 14 – Social Issues in Advertising – The Good, Bad, & Ugly

This week, Iโ€™m going to call out brands for addressing social issues in advertising. More specifically, Iโ€™m going to talk about why brands need to be careful when trying to address sensitive topics, and weโ€™re going to look at examples of failures of this. The Good Before we look at some major flops, letโ€™s take…

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RM101: Week 13 – Stay Relevant. Join the Conversation.

Your brand might have a social media presence, but are you really being social enough? Join the Conversation What do I mean by โ€œJoin the Conversationโ€? Essentially all Iโ€™m referring to is keeping up with current trends, holidays, and breaking news in order to contribute to the hashtag discussions on social media. If there are…

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Simple Contests To Engage Your Customer – A UGC Case Study

Content plays an essential role in driving engagement through social networks as a marketing and communications channel. For most, outsourcing content can be a tedious and time-consuming task – this is where user generated content becomes critical. Developing a simple and engaging program that relies on user-generated content can provide rapidly-generated, original and relevant content,…

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